Service Information
Health Insurance
We are registered dietitians and nutritionists, so your health insurance policy may cover this. Unsure if your health insurance is covered and want to use this? Please send your policy to us and we can look to confirm.
Initial Consultations
An initial consultation is a vital part of your nutrition journey. Whether you are after a one-off or as part of a package, the initial consultation is essential for our understanding of you as an individual for us to create a nutrition strategy that is personalised to you.
This is why we always have an initial consultation before we decide on what service package is appropriate for you.
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An in-depth review covering basic weight history, medical history, supplement use, living situation, exercise regime and diet history.
Goal setting and a nutrition plan to educate and 'connect the dots' based on the review.
After the consult, you will receive an email overview of what was discussed, as well as a 101 nutrition guide and appropriate resource/factsheets.
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An Initial consultation normally takes 45 minutes but sometimes can take up to an hour, depending on each individual's needs.
We allow time if this does go over the allocated 45-minute slot.
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The Initial Consult is a paid consultation (see pricing information below).
If you require more information please see the initial consultation information using the button below, or contact us for a 10-minute call.
Follow Up Consultations
As much as I would like to give you all the advice you need to meet your goals in one session, it is important to understand that nutrition intervention is complex, and further investigation may be required. Follow-ups are an important part of the process to review what went well, and what things were difficult, as this helps you to understand what the best method is and focus for you to move forward. We will discuss package and follow up options at the end of the initial consult, but we do encourage you have a bit of a think what you may need before then.
This is a review to assess and adapt any previous recommendations from an initial consultation or another follow-up consultation.
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A standard follow-up consultation takes 20-25 minutes. We do have extended follow-up consults (40-50 minutes) for those who want more time with their clinician or for more complex cases.
Please let the clinician or reception know when booking if you require an extended consult.
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If nothing has drastically changed in your life, a follow-up consult will be sufficient. If you have moved house, changed job/lifestyle or a medical/clinical event has occurred, we suggest booking an extended follow-up consult. We also suggest, if it has been more than 12 months since your last appointment with us to book an extended follow-up.
If you are unsure, please get in contact with your clinician and we can suggest the best option.
Package Information
Advanced Package
Looking for multiple consults? This packages initial and follow-up consults for ongoing support. Great for athletes during specific parts of their seasons and/or upcoming races, through to weekend warriors for entry-level accountability (and everyone in between).
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Email contact between consults for ongoing support (within reason)
Bundles of Initial and Follow-up Consults at a reduced rate.
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3-Month Bundle
5% Off
1 x Initial Consult + 2 x Follow Up Consults
3 sessions to be used within 3-months of the initial consult
6-Month Bundle
10% Off
1 x Initial Consult + 5 x Follow Up Consults
6 sessions to be used within 3-months of the initial consult
9 Session Bundle (12 month)
10% Off
1 x Initial Consult + 8 x Follow Up Consults
9 sessions to be used within 12 months of the initial consult
All follow-up appointments are for 25 minutes. However, if there is a race plan, meal outline, or something else that needs to be developed or discussed, an extended appointment can be booked instead at the same discounted rate.
A split payment plan is available with Conrad as requested and agreed on (prior to the appointment).
Note: Appointment is charged at the end of each consult. Early discharge fees may apply (see Ts & Cs).
Elite Package
NOTE: Coming soon. Please be in contact if this interests you as we may be able to come up with an alternative option.
This is a new, but exciting package added to the CGN option. Here we have a premium option to support both athletes and weekend warriors with in-depth nutrition education, monitoring and support.
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Weekly check-ins, accountability, and ongoing support – Via App or Messenger.
Free access to the CGN Library
Free access to the Nourish or Athos App
Additional Services included (if appropriate).
Monthly one-on-one follow-up appointments (optional add-on)
10% off if casually booked.
10% off Initial Consult (includes free onboarding process)
Long-term sign-up bonuses and flexibility available (>6 months).
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Elite Package - $39.00 per week*
Elite Package + Follow-Up Consults - $55.00 per week*
*after the initial consult and onboarding process. With Conrad only.
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Minimum Sign-Up Period of 12 Weeks. Automatic payments through Go Cardless. Early Cancellation Fee - 50% of remaining weekly payments (up to 12 weeks).
For all Ts and Cs please see the link in the footer.
Additional Services
All services are in addition to either an initial or follow-up consultation. Please indicate if you are interested in these services when booking (or completing the onboarding survey) to ensure we allow adequate time.
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These plans can be an asset when specifying nutrition timings for your specific race and goal pace. This individualised approach solidifies your race-day nutrition.
NOTE: Price may increase due to the length and complexity of race. Price per race.
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This is an outline of the target food groups and calories (if applicable) to be targeted based on your training and life schedule
NOTE: Price may increase due to the length and complexity of the week structure. This is not a structured calorie matched meal plan, but offers suggestions to support your weekly training structure and meal timings.
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ISAK-certified 8-point skinfold assessment. Considered the gold standard in body composition measurements.
We believe that anthropometry is only valuable for a small portion of the athletic population. If we believe this is not appropriate for you we will make this clear in the consult.
We also do not offer this as a stand-alone service, as we believe at CGN that it is an assessment too, not a nutrition intervention tool. This MUST be alongside an initial or follow-up consult.
NOTE: Additional services are available free as part of the elite monthly package. For casual and advanced packages these are able to be purchased in addition to. Bundle discussions are open for discussion. Available in-person only.
Unsure of the service you need? Contact a CGN clinician and we can discuss what is going to be the best for you or your team.